Fraser Direct

The Fraser Direct Difference

Fraser Direct Logistic CompanyWe handle the whole project
We manage all the details from start to finish including pickup of your product or marketing material from your vendor’s door. This saves you time, money and ensures we have control over the process with your interest at heart. We apply our quality assurance procedures to receipt of the inventory, handle all fulfillment requirements and ship out making special arrangements such as evening or weekend delivery times as needed. For service to the Greater Toronto Area we use our own fleet of trucks to ensure your deadlines are met.


We help you through the project

Bring us in at the beginning and we will help you decide how best to meet your goals and your handling budget. Once you have placed orders with your vendors we will enter your purchase order in our system, advise arrival dates and any discrepancies. If shipments are missing or late we will alert you and help take action before it’s too late.

We research the cost and capabilities of several freight companies to determine the best way of meeting your goals. If there are issues we flag them early and react quickly. We provide you with feedback on what has shipped and alert you to any inventory problems we notice through our Quality Assurance program. We do not just blindly follow orders.

If requests from sales reps or customers significicantly impact your budget we will alert you to the problem. If a shipment is not going to make a deadline we will tell you as soon as we recognize this. We follow up with carriers after we have shipped urgent orders to make sure they are delivered on time. We track all orders but high profile or urgent shipments get special attention to alert you if any deliveries are behind schedule. You will be on top of your orders and we help…..no surprises!


Leadership

We provide all the services that a big company does but you can deal with the owners and our trusted team. The people we dedicate to your account are experienced logistics and fulfillment professionals who get to know you, your product and your clients. We take our responsibilities seriously.


Project Management
We provide a team of experts ready to share our knowledge of project and transportation management with you. We treat your inventory and your money as if it were our own. We make suggestions to improve processes wherever possible. Over the years we have worked with hundreds of clients who do things different ways. Let our experience work for you.


Customized Solutions
We fit your model; you’re not forced to fit ours. Choose the services you need, change them as your business grows. We will help you find ways to give your customers exactly what they need.


Scalability

We can increase our services as your business grows. Extra space or fulfillment capacity is only a phone call away. If you have seasonality in your business you won’t feel the pressure of gearing up with new staff or space during busy times.